It downloaded lots of updates, and to my surprise my issue was gone as well. So for the last 3 weeks I did my Capital One transaction via download and import into QB. support person saw a problem in running QB on a VM or on W11. I also want to point out that neither the regular nor the DB tech. That took place over 3 days, but ultimately, no reason for my issue was found, no solution was provided and I really feel it was a waste of money. support person, but they basically did not find anything either. Then it was suggested to get my company file checked. Then it was suggested to have my IT guys check my PC (remember my R14 version was running just fine). Subsequently I had to pay for one time support. Then support contract was discussed, which I did not see I need one, as I think I called only twice for support in 2 years. He did some internal research but did not come up with anything. He was friendly and tried to help, even did a screen share, we ran the above steps again. Here is my frustrating experience with QB support.įirst of all I already had done the DB rebuild, ran QB Tools Hub Fix my program and QB Program Diagnostics Tool, but no errors where found. ![]() I would appreciate any experience, feedback or comment you have with QBD and VMs. I also have a hard time understanding why everything worked just fine till R14 then does no longer work with R15. This is rather frustrating as I am forced to buy a Windows PC just to run QBD. My question to the community is, is anybody running QBD on a VM and are you having any issues? What patch level are you using? Are you downloading CC transactions? Just to check I installed my very old QBD 2009/2010/2011 on a new Parallels VM with W11 and did not have any problems whatsoever. I ran the various test programs from QB Tools Hub but to no avail. To my surprise, there are no trace tools build in or can be run that collects data for analysis to find out where exactly and why QB just shuts down. According to support running it on a VM is not supported. I contacted QB support but after several "unfruitful" sessions it was determined that QBD should not be run on a VM. Going back to R14 everything works correctly but I could not download the Capital One CC transactions any longer. R15), but I ran into the problem that as soon as the company file desktop was displayed QB shutdown without warning nor error message. I installed the various patches up to R14 and everything is running fine.Īfter I wanted to download Capital One credit card transactions I was forced to install the latest patches (i.e. I run QBD 2020 Prem on W11 Pro since it came out on a Parallels VM. ![]() This has happened in the past, after the annual major OS updates.Īnyone using Quickbooks 2021 desktop (or any other version of Quickbooks desktop) under Mac OS Monterey? If so - please tell me about it.I just learned the hard way that there are limitations when running QBD on a virtual machine. Rumors abound about the 2021 version continuing to work with Monterey, website even says so, but I resist the urge to update the OS to Monterey over concerns that it will brick our company financials within the 2021 desktop version that's worked well the past year under Big Sur. This replicates what happens when one interacts with Quickbooks bots and humans on their website unapologetic aggressive push to an alternate product with no 'oops that's not what you asked about'. The only thing is that when you tap the offer window, it opens a browser to the Intuit sales area for the 2022 subscription version. Currently when logging in to Quickbooks 2021 desktop (in use since the Big Sur update a year ago), one is presented with an update offer - to update the 2021 desktop version to the 2022 desktop version. Quickbooks customer and tech support absolutely 100% decline to provide support to update the desktop version, instead directing and re-directing queries to the subscription model as the next 'update'. Every year when Apple updates the Mac OS, the current version of Quickbooks becomes eligible for an update. Many are resisting, continuing to insist on keeping financials local and using the desktop versions of Quickbooks. Intuit, like other major app publishers has been on a tear about forcing their users to a subscription model. This should maybe be entitled Intuit QuickBooks Mac OS desktop annual update hell.
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